Whether your ASUS Zenfone Max M2 is stuck in a boot loop, freezing, or you simply want to wipe everything before selling it, a hard reset can restore your device to factory settings. This guide walks you through the safest way to perform a hard reset without needing a PC.
⚠️ What Is a Hard Reset?
A hard reset (also called a factory reset) erases all user data, apps, settings, and cache from your phone. It’s useful for:
- Fixing software glitches
- Removing forgotten screen locks (non-FRP)
- Preparing the phone for resale
- Starting fresh after firmware updates
📋 Before You Begin
- Backup your data: Photos, contacts, and files will be permanently deleted.
- Charge your phone: Ensure at least 50% battery.
- Remove your Google account if you're planning to sell the device (to avoid FRP lock).
🔧 Method 1: Hard Reset via Recovery Mode
- Power off your device completely.
- Press and hold Volume Down + Power simultaneously.
- Release both buttons when the ASUS logo appears.
- Use Volume buttons to navigate to Recovery Mode and press Power to select.
- When the Android logo appears, press Power + Volume Up once to enter recovery.
- Navigate to Wipe data/factory reset using Volume buttons.
- Confirm by selecting Yes.
- Once done, choose Reboot system now.
Your phone will restart and boot into a fresh system.
🧼 Method 2: Reset via Settings (If Phone Is Working)
- Go to Settings > System > Reset options.
- Tap Erase all data (factory reset).
- Confirm and wait for the process to complete.
🛑 Caution: FRP Lock Warning
If your device has a Google account synced, it will trigger Factory Reset Protection (FRP). After reset, you'll need to log in with the same Google account. If you’ve forgotten it, you’ll need to bypass FRP using authorized service tools.
📌 Final Thoughts
A hard reset is a powerful tool—but use it wisely. If your Zenfone Max M2 is still misbehaving after a reset, consider flashing the stock firmware or checking for hardware issues.
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